We hope you are happy with your Pina jewels purchase but if you are not completely satisfied then we will do our best to make it right for you.

Please note that earrings are non-returnable due to hygiene reasons and personalised pieces cannot be refunded. We do not offer refunds on sale items.

Please notify us within 7 days from the date of purchase. Returned goods should be posted back in its original packaging and unworn. The cost of goods returned by post is covered by the customer and should be sent via a tracked service as we cannot take responsibility of any loss

Please email hellopinajewels@gmail.com if you require a refund.